If you’re here it is because your ‘Snapchat notifications are not working’? Oh, we’re not going to mince words – it is annoying. Snapchat notifications may have gotten messed up because of no fault of your own but several external reasons. They could be related to your app or to your phone.
So, we’ll waste no time of yours and get to the fix right away –
To fix Snapchat notifications not working issue, firstly you need to check your internet connection and then restart your device. This usually clears up all the bugs and unclosed apps in the background. Secondly, you need to update the app, enable notifications, clear out cache and enable auto-sync of data. You can also send a complaint to Snapchat.
Here we go with the troubleshooting solutions if your Snapchat notifications not working. All the steps are explained in detail with screenshots.
Troubleshooting – Snapchat Notifications not working problem
1. Restart your Device
The most complex problems with applications on your Android/iOS device can often be solved simply by restarting the device. If you are confronted with the problem of ‘Snapchat notifications not working’, then you must close all the running applications in the background and switch your device off.
When our devices are on throughout the day, a lot of background processes and apps do not close properly and keep taking space on the RAM memory. Many temporary files are also created, all of this build up may cause the system to slow down, malfunction or even crash. Restarting your device clears out the RAM and closes the open apps & processes. So, close the apps and restart your device, it should help in making your device work fast and properly.
2. Make sure your Notifications are Turned On
Do you have the correct app permissions in place? Did you recently updated your apps or the operating system?
If you are encountering the problem of ‘Snapchat notifications not working’ it could be that the Snapchat notifications have been blocked on your device. We recommend that you check the notification configuration of your device and allow the notifications from the Snapchat application.
Regardless of whether you have an Android device and iOS device, follow these:
- Click on your profile and go to the ‘Gear’ option which will redirect you to the Settings page of Snapchat.
- Click on the ‘Notifications’ and ensure that the option of ‘Enable Notifications’ is checked.
You can enable/disable different types of Snapchat notifications as per your preferences.
This should resolve the ‘Snapchat notifications not working’ issue that you have been facing till now. You should start receiving notifications from your Snapchat friends and pages.
3. Log Out of Snapchat and Log Back in
If you are still not getting Snapchat notifications then you should try to log out of the application and logging back in after a few minutes. This will enable the deletion of some minor bugs and malfunctions which might have interfered with the notification service.
Ensure the fact that you entirely log out from the application, wait for a few minutes and then log back into account. This should resolve the issue of ‘Snapchat notifications not working’.
4. Your Phone should be on Sound (General) Mode
Most of the times, you might face the problem of Snapchat notifications not working if your phone is on the silent mode. Similarly, the Do not Disturb mode or the Flight mode will also interfere in your notification receiving service of Snapchat.
Therefore, we recommend that you re-check the sound mode of your phone or if you have the Do not Disturb or Flight Feature enabled as it will not aid in resolving the Snapchat notifications not working issue. Turn these modes off and check again if you are receiving notifications on Snapchat or not.
Are you still facing the glitch of Snapchat notifications not working? We’ve more solutions.
5. Allow Functioning of Background App Refresh
Every operating system has the background app refresh feature installed in them. This feature functions by enabling several applications and programs on the device to check for an update while simultaneously operating in the background.
This ensures that you obtain the notifications from different applications on your device even when you are operating them. The problem of Snapchat notifications not working may be caused because of the disabling of this feature on your device.
On your Android device, follow these steps to allow the functioning of background app refresh:
- Go to ‘Settings’ on your device.
- Click on ‘Accounts and Backup’. Then, click on ‘Accounts’.
- Now, check if the feature of the ‘Auto-sync Data’ is turned on.
For iOS devices, follow these steps to enable background app refresh:
- Go to ‘Settings’ on your device.
- Click on ‘General’.
- Now, click on ‘Background App Refresh’ and turn it on, if it has not been already.
You can now check if the issue of Snapchat notifications not working has been resolved.
6. Clear the Cache Memory of Application
The presence of enormous Cache data decelerates the functioning of any program or application. Cache memory is used by the applications to ensure smooth working as the data is loaded faster from the cached memory.
However, sometimes the Cache memory does not have the latest updated data and settings and it might make the app load the old and obsolete data. Thus, it is important to clear the cache memory regularly. It will also clear out some space.
If you are still encountering the Snapchat notifications not working issue, it might be happening because of the presence of cache memory.
You can clear the cache data of the Snapchat application to resolve any glitches which may be causing the Snapchat notifications not working problem. You can follow these basic steps:
- Go to the Snapchat application and go to your profile.
- Click on ‘Settings’ and then click on ‘Clear Cache’.
- Click on ‘Continue’ for the Android devices and ‘Clear All’ for iOS devices.
This should remove all the cache data present in the application. You can now check if the Snapchat notifications not working issue is resolved.
7. Update or Re-install Snapchat Application
Still stuck with the ‘Snapchat notifications not working’ issue? It might be happening due to the glitches present in an older version of the application. An older version of any software will have some bugs and glitches which usually get resolved in the latest updates.
You can try updating the application from your phone and then check if the issue of ‘Snapchat notifications not working’ has been resolved. You can also try to uninstall the application from your device, switching off your device then switching it on again and re-installing again after a few minutes. Now, re-check the application and see if the Snapchat notifications not working problem has been fixed or not.
8. Ensure Stable Internet Connection
Do you have good internet? What if your ‘Snapchat notifications not working’ might be because of the bad internet connection?
You can run a speed test using any website as per your convenience and check how stable your internet connection is and restart it to check if your ‘Snapchat notifications not working’ issue is resolved. Snapchat is an internet based app so, it would need a stable internet connection to work properly.
9. Ensure Proper Network Permissions
Sometimes you might be facing the ‘Snapchat notifications not working’ problems because of improper network permissions. If Snapchat is not allowed the correct and proper network permissions from your device, the it might cause problems for the notification service.
In order to check your network permissions, you can follow these simple steps:
- Go to Snapchat and then to your profile.
- Click on ‘Settings’ and then click on the ‘Privacy’ option.
- Now, click on ‘Permissions’ and check if it has been enabled for Snapchat.
You can check now if your issue of ‘Snapchat notifications not working’ has been resolved.
10. Send a Complaint to Snapchat
If for some reason nothing is working out, report the issue with proper details and descriptions to Snapchat. You have to send a proper and precise report to Snapchat mentioning device details and your account information. They will be sure to guide you and fix ‘Snapchat notifications not working’ issue.